سياسة الخصوصية
Last updated: October 20, 2025
1. Introduction
Al Bustan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website albustan.qa and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on the website
- Place an order
- Subscribe to our newsletter
- Contact us
This information may include:
- الاسم
- Email address
- Phone number
- Delivery address
- Payment information (processed securely through third-party payment processors)
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Communicate with you about products, services, and promotions
- Improve our website and services
- Respond to your inquiries and support requests
- Prevent fraudulent transactions and monitor against theft
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and delivery services.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Withdraw consent at any time
To exercise these rights, please contact us at info@albustan.qa
8. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- البريد الإلكتروني: info@albustan.qa
- الهاتف: +974 1234 5678
- Address: Doha, Qatar